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Service terms

Terms & Conditions

These terms govern your use of FitnessLive, including accounts, subscriptions, live classes, recordings, and health tracking features.

Last updated: June 15, 2026

Acceptance of terms

By creating an account, subscribing, joining a class, or using FitnessLive, you agree to these Terms & Conditions, our Privacy Policy, Refund & Cancellation Policy, Digital Delivery Policy, and Health Disclaimer.

If you do not agree with these terms, please do not use FitnessLive.

FitnessLive service

FitnessLive provides online live fitness classes, recorded sessions where available, subscription access, simple health tracking, and account management tools.

Class schedules, trainers, categories, durations, recordings, and Zoom or meeting links may change based on availability, operational needs, or instructor schedules.

Accounts and access

You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account.

You must provide accurate account and payment information. FitnessLive may suspend or restrict access if we detect misuse, unauthorized sharing, payment abuse, or activity that harms other users, trainers, or the service.

Subscriptions and payments

Subscriptions unlock selected class categories on a recurring basis. Prices and renewal intervals are shown before checkout and are charged in Indian Rupees unless stated otherwise.

Recurring subscriptions are billed through Razorpay every 1 month, 3 months, or 6 months based on the plan selected at checkout until the member cancels the subscription.

Payments are processed through Razorpay. Your access begins after payment is successfully verified and recorded by FitnessLive.

A subscription is for individual use unless FitnessLive has separately agreed to a group or corporate plan in writing.

Class participation

You agree to join classes respectfully, follow trainer instructions, and participate within your own physical limits.

You may not record, redistribute, sell, share, or publicly stream FitnessLive classes, recordings, meeting links, screenshots, or trainer content without written permission.

Availability and changes

We aim to keep FitnessLive reliable, but access may be interrupted by internet issues, hosting maintenance, payment provider downtime, meeting platform issues, trainer availability, or events outside our control.

FitnessLive may update features, pricing, policies, and schedules. Material changes will be reflected in the product or on the relevant policy page.

Limitation of liability

FitnessLive is provided as an online fitness and wellness service. To the maximum extent permitted by law, FitnessLive is not liable for indirect losses, missed classes caused by user-side technical issues, health outcomes, or injuries resulting from unsafe participation.

Nothing in these terms limits rights that cannot legally be limited.

Contact

For account, subscription, or policy questions, contact support@fitnesslive.com.