Privacy Policy
This policy explains what FitnessLive collects when you create an account, subscribe, attend classes, and use health tracking features.
Last updated: June 7, 2026
Information we collect
We collect account details such as your name, email address, phone number, password authentication data, profile information, and basic fitness preferences you choose to provide.
When you use the health tracker, we may store information such as water intake, meals, weight entries, height, age, and fitness goals. This information is used only to provide your FitnessLive experience.
For payments, we store subscription records, selected class categories, payment status, payment IDs, order IDs, and invoice-related information. Card, UPI, wallet, or banking details are processed by Razorpay and are not stored by FitnessLive.
How we use information
We use your information to create and secure your account, provide live and recorded class access, manage subscriptions, personalize your dashboard, support admin operations, and respond to support requests.
We may use aggregated, non-identifying information to understand class demand, improve scheduling, and make FitnessLive more reliable.
Sharing and processors
We do not sell your personal information. We share data only with service providers needed to run the product, such as Supabase for authentication/database/storage, Razorpay for payments, Vercel for hosting, and class meeting tools such as Zoom.
These providers process data under their own security and privacy practices. Payment processing is completed through Razorpay checkout.
Data security
FitnessLive uses authenticated access, role-based admin controls, Supabase Row Level Security, and server-side payment verification to protect user data.
No online service can guarantee absolute security. You should keep your password private and log out on shared devices.
Your choices
You may update profile details from your account page. You may request help with account access, correction, deletion, or subscription data by contacting support@fitnesslive.com.
Some records may be retained where required for security, fraud prevention, tax, accounting, legal, or payment dispute purposes.
Children and sensitive health information
FitnessLive is intended for users who can safely participate in online fitness sessions. Minors should use FitnessLive only with consent and supervision from a parent or guardian.
The health tracker is for personal convenience and is not medical advice, diagnosis, or treatment.
Changes to this policy
We may update this Privacy Policy as FitnessLive evolves. The latest version will be posted on this page with the updated date.